Samsung Bueray Ht-e5400 User Manual

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07

Appendix

Symptom

Check/Remedy

AllShare Play function

I can see folders shared
through AllShare Play,
but I cannot see the files.

• AllShare Play shows only files corresponding to the Photo, Music, and Movie categories.

Files that do not correspond to these categories may not be displayed.

Video is played intermittently.

• Check if the network is stable.

• Check if the network cable is properly connected and if the network is not overloaded.

• The wireless connection between the server and the product is unstable.

Check the connection.

The AllShare Play connection
between the TV and PC is
unstable.

• IP address under the same subnetwork should be unique, otherwise IP collision can

results in such a phenomenon.

• Check if you have a firewall enabled.

If so, disable the firewall function.

BD-LIVE

I cannot connect to the
BD-LIVE server.

• Test whether the network connection is successful by using the Network Status

function.

• Check whether a USB memory device is connected to the product.

• The memory device must have at least 1GB of free space to accommodate the BD-LIVE

service.
You can check the available size in BD Data Management. (See page 54)

• See if the BD-LIVE Internet Connection option is set to Allow(All).

• If all above fails, contact the contents provider or update to the latest firmware.

When using the BD-LIVE
service, an error occurs.

• The memory device must have at least 1GB of free space to accommodate the BD-LIVE

service.
You can check the available size in BD Data Management. (See page 54)

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NOTE

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When the factory default settings are restored, all stored user BD data will be deleted.

Repairs

If you contact us to repair your product, an administration fee may be charged if either:

1. An engineer is called out to your home at your request and there is no defect in the product.

2. You bring the unit to a repair center and there is no defect in the product.

We will provide you with the amount of the administration fee before we make a home visit or begin
any work on your product.
We recommend you read this manually thoroughly, search for a solution on line at www.samsung.
com, or contact Samsung Customer Care at 1-800-SAMSUNG (726-7864) before seeking to repair
your product.

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4

English

Safety Information

• Do not plug multiple electric devices into the

same wall socket. Ovedrloading a socket can
cause it to overheat, resulting in a fire.

• Maintenance of the Cabinet

- Before connecting other components to this

product, be sure to turn them off.

- If you move your product suddenly from a

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cold place to a warm place, condensation
may occur on the operating parts and lens
and cause abnormal disc playback. If this
occurs, unplug the product, wait for two
hours, and then connect the plug to the
power outlet. Then, insert the disc, and try to
play back again.

• If the product makes an abnormal noise or

produces a burning smell or smoke, turn off
the power switch immediately and disconnect
the power plug from the wall outlet. Then,
contact the nearest customer service center for
technical assistance. Do not use the product.
Using the product as it is may cause a fire or an
electric shock.

• To turn this apparatus off completely, you must

pull the power plug out of the wall socket.
Consequently, the power plug must be easily
and readily accessible at all times.

Using the 3D Function

IMPORTANT HEALTH AND SAFETY
INFORMATION FOR 3D PICTURES.
Read and understand the following safety
information before using the 3D function.

• Some viewers may experience discomfort while

viewing 3D TV such as dizziness, nausea, and
headaches.
If you experience any such symptom, stop
viewing 3D TV, remove the 3D Active Glasses,
and rest.

• Watching 3D images for an extended period of

Samsung Ht E5400 Manual

time may cause eye strain. If you feel eye strain,
stop viewing 3D TV, remove your 3D Active
Glasses, and rest.

• A responsible adult should frequently check on

children who are using the 3D function.
If there are any reports of tired eyes, headaches,
dizziness, or nausea, have the child stop viewing
3D TV and rest.

Samsung Blu Ray Ht-e5400 User Manual 2017

• Do not use the 3D Active Glasses for other

purposes (such as general eyeglasses,
sunglasses, protective goggles, etc.)

Ht-e5400

• Do not use the 3D function or 3D Active Glasses

while walking or moving around. Using the 3D
function or 3D Active Glasses while moving
around may cause you to bump into objects,
trip, and/or fall, and cause serious injury.

• If you want to enjoy 3D content, connect a 3D

device (3D compliant AV receiver or TV) to the
product’s HDMI OUT port using a high-speed
HDMI cable. Put on 3D glasses before playing
the 3D content.

• The product outputs 3D signals only through

HDMI cable connected to the HDMI OUT port.

• As the video resolution in 3D play mode is fixed

according to the resolution of the original 3D
video, you can not change the resolution to your
preference.

• Some functions such as BD Wise, screen size

adjustment, and resolution adjustment may not
operate properly in 3D play mode.

• You must use a high-speed HDMI cable for

proper output of the 3D signal.

• Stay at least three times the width of the screen

Samsung Blu Ray Ht-e5400 User Manual 2016

from the TV when watching 3D images. For
example, if you have a 46 inch screen, stay 138
inches (11.5 feet) from the screen.

- Place the 3D video screen at eye level for the

best 3D picture.

• When the product is connected to some 3D

devices, the 3D effect may not function properly.

• This product does not convert 2D content into

3D.

• “Blu-ray 3D” and “Blu-ray 3D” logo are

Samsung blu ray ht-e5400 user manual 2017

trademarks of the Blu-ray Disc Association.

Copyright

© 2012 Samsung Electronics Co.,Ltd.

All rights reserved; No part or whole of this user’s
manual may be reproduced or copied without the
prior written permission of Samsung Electronics
Co.,Ltd.

Samsung Blu Ray Remote Manual

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